Frequently Asked Questions

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The minimal warranty is one year, but the warranty may last longer depending on the product. Please refer to the instruction manual of each product to get more details.

The warranty is of one year.

Yes, if the product in question is still under warranty, you may exchange it. All you have to do is contact us and then send us the defective product. We will provide you with a new one.

No need to register your products. You simply need the original receipt of the product for the warranty to be valid. Refer to the instructional manual of each product to know more about their warranty terms and conditions.

We can only consider the warranty to be valid if you present us with the product's original receipt. If you are unable to find it, please contact the store in which the purchase was made.

Since our warranty only covers parts, the replacement products we send you are subject to shipping and handling costs.

Our products are available in most big-box stores. They are also sold on our website. Visit the webpage of each product to learn more about its availability.

The product has most likely been discontinued. Contact Customer Service to find out more.

Refer to the instructional guide of each product to find out more about its compatibility with a dimmer.

Yes, all you have to do is contact us at Support@artika.com.

Brand Model number
Lutron DVCL-153PR
MACL-153MLH-WH
P-PKG1W-WH-R
Toggler TGCL-153P
SkyLARK CT-600PH
STCL-153PH-WH
Leviton R11-DSL06-1TW
R00-RNL06-0TW
R02-DW6HD-2RW
R68-06674-P0T
Decora 6631-P
Ilumatech IPL06
Decora 6672
Decora DSM10
Halogen 6681-W
Legrand RHCL453PNICCV4
TP-link HS220
Cooper  Cooper AAL06
Cooper SAL06P

Bill S-211, also known as the "Modern Slavery Act," is a piece of legislation aimed at combating forced labor and child labor in supply chains. It requires businesses to report on measures they're taking to prevent and address forced labor and child labor within their supply chains. For Artika, this means we need to implement thorough due diligence processes to ensure that our products are not made using forced or child labor. We will be required to publicly disclose our efforts and findings in an annual report. Compliance with Bill S-211 not only helps us meet legal requirements but also demonstrates our commitment to ethical business practices and social responsibility. For more information please contact our customer service.

Clyde 9-light Pendant
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