Artika Return Policy for Canada and United States:

At Artika, we want you to be fully satisfied with your purchase. We understand that sometimes you need to see the product to know if it's right for you and your space. 
The conditions of our return policy are as follows:

  • Initiate the return request within 30 days of receipt.
  • The unused item must be in its original condition and packaging.
  • Refunds are processed upon inspection of the returned item.
  • Any item that has been installed or used in any way cannot be returned.
  • Our return policy is only available for purchases made on www.artika.com or www.artika.ca

Please note that all clearance items, sinks and parts, including glass cylinders, are final sale.

Please click the link below to begin a simple, self-serve return:

Canada: www.artika.ca/en/return

United States: www.artika.com/en/return

Damaged Items:

Upon receiving your product, please inspect it for any damage. If you find any damage upon delivery, promptly take photos and email them, along with your order information, to support@artika.com.

International Orders:

We are unable to accept returns for international orders. All international orders are final sale.

Cancellations:

We are here to assist you with canceling your order before it ships. Please call Artika Customer Care at 1-866-661-9606 or email support@artika.com to request the cancellation. If your order has not yet shipped, we will process your cancellation and refund immediately. Orders that have been shipped are subject to the standard return policy.